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Rapid Customized Executive Assessment Package

07 24 2015

Leadership Evaluations for Higher Performance

Corporate Therapy, Effective Performance Evaluations, Leadership Development/ Executive Coaching, Rapid Customized Executive Assessment Package

August 2013

A Brief Overview on Leaders

Exceptional leaders tend to share a common desire: knowing which problems exist in their organization, so their people, processes and systems can either be improved or removed. After winning the 24 hours of Le Mans, Mario Andretti was asked by a reporter what it felt like to drive a “perfect race.” Andretti responded, “I didn’t drive a perfect race. In fact I made tons of mistakes; I just caught them quicker than the other drivers.” All of us make mistakes; chalk it up to being human. The people who consistently improve and evolve in this life are those who are willing to be honest with themselves and others and listen to constructive insight and then do something about it.

Working with National and International corporations, I have discovered the higher a leader’s position in an organization the less honest people tend to be with that leader. The paradox is that the higher the position, the more his or her decisions impact hundreds or thousands of people.  Therefore, would it not seem logical, that these leaders receive performance evaluations from the staff and the customer? It is, and it needs to be done for many reasons. Those few who implement these types of honest two-way interactions tend to have better bottom line profits to show for it. Leaders must set the example by creating these highly interactive types of cultures within their organizations. After all, accountability and performance improvement should go in both directions, shouldn’t it?

Benefits of Leadership Evaluations

Leaders must not simply talk about “honest communication, trust, and tell people their door is open” they must prove it with their behaviors and set the example. What follows are the benefits of leadership evaluations, for the leader, the employees, the organization and most importantly THE CUSTOMER.

  1. Leaders should meet face to face with customers and employees, asking them to be honest about their product and service from A to Z. One of my tenants of business is that “if it does not positively impact the customer, it has no value.” Who better to ask how to improve then your customers or employees? This will be the best Return On Investment you will ever get.
  2. Happy, involved, and trusted employees equate directly to happy, involved and trustworthy customers. In fact, it’s impossible to have unhappy employees and happy customers. More than anything else, people want to feel valued and respected by their leader. Asking for their opinion and really listening will help achieve that.
  3. Four steps to professional development are: Train, Coach, Counsel, and (as a last resort) Terminate. Where do you stand in this mix? Are you trainable, need coaching, require counseling, or are you not worth the investment and need to be terminated?
  4. By opening yourself up to performance evaluations by others, you will quickly find out if you really are trusted, have good communication, and are a good leader. You will find out if your management methods are effective or ineffective and why certain people require less input or more input from you. You will learn to understand them and who best to learn from than those you are leading. Ask your people how best to lead and manage them. They will tell you either by what they say, or more importantly, what they don’t say. You will quickly know, see and feel if they are lying to protect their jobs and helping you save face.
  5. You will show your customers and people that they matter and are important. And along the way you will learn some very valuable lessons about yourself.

Kelly Graves, CEO
The Corporate Therapist
Cell: 1.530.321.5309
Toll-Free: 1.800.704.3785
Office: 1.530.321.5309
Internal Business Solutions, Inc.™

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08 19 2013

Customized Executive Assessment Coaching & Pre-Hire Selection Package

Business Management Consulting, Communication Issues, Corporate Therapy, Effective Performance Evaluations, Leadership Development/ Executive Coaching, Rapid Customized Executive Assessment Package, Staff Development for Profit

August 2013


This is where you are, but… THIS is where you WANT to be…
  • Assessment tools are so generic they produce non-specific and unreliable results.
  • No implementation piece results in rapidly fading benefits.
  1. Customized assessment tools produce results that are highly reliable and customized to your firm.
  2. Results will include specific feedback on individual strengths in key leadership competencies, as well as recommended areas for professional development.
  3. Long-term usability permits cost-effective repeat implementation.
  • There is no connection between assessments and ongoing training or staff development.
  1. A customized assessment tool and process for coaching and developing your executives are solidly in place.
  2. Return on investment can be clearly measured.
  • Assessment results are fun, cute, or random, rather than based on specific competency criteria.
  1. Your organization has clearly defined competency criteria.
  2. Your customized assessment process will assist the organization’s decision makers with predicting and selecting future executives who will be the best match for your departments or divisions.
  • Assessment data do not inform decision makers in ways that support the organizational goals.
  1. Your assessment process creates a road map of information. When used by your organization’s training department or Board of Directors, it will accurately inform decisions about diagnosing, planning, and delivering highly specific and relevant training opportunities needed by your entire executive team.


Our customized approach to assessing the developmental needs of your management team is designed to provide you the essential tools for choosing new executives and defining the strengths of your current executives.

Our approach is unique in that we assess executives not just by looking at isolated traits, skills, and interests from a battery of generic assessments, but by analyzing actual behaviors, thoughts and patterns such as the dynamic interplay between the executives he or she will be working with, the culture he or she will be required to become a part of and the organizational setting including behavioral expectations, pace and stress factors. Research has shown that this approach is much more cost effective than having to “terminate” or “live-with-it” later. This has proven to be a vital step in assisting an organization to build its successful executive community.

Benefits to Executives

Our package includes an assessment of your current executive team, your culture and spoken and unspoken values; (on rare occasions depending on the type of organization and people within it; personality tests), face-to-face interviews, observations, and group as well as one-on-one feedback sessions. The specific recommendations that emerge from my assessment reports benefit both the individual being considered, the current executive team and the organization:

  1. Leadership chooses the correct personality for their specific type of executive team, culture and organizational objectives.
  2. The leadership team looks at skills and work history. I observe behaviors and look past the conscious verbal answers into the deeper and more elusive yet honest subconscious. It is here where we will significantly improve our odds of understanding how they work, make decisions, lead and manage people, deal with stress and communicate.
  3. Candidates as well as current executives make immediate positive adjustments to their leadership and management skills and style.
  4. Team leaders use results to achieve their objectives and create a clear, long-term road map to improve overall management skills, collaborative methods, and leadership qualities.

Contact me now so we can discuss your challenges, refine your objectives, and zero-in on your options:

Kelly Graves, CEO
The Corporate Therapist
Cell: 1.530.321.5309
Toll-Free: 1.800.704.3785
Office: 1.530.321.5309
Internal Business Solutions, Inc.™

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