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hardship

08 17 2013

How to Learn from Downturns, Corrections and, yes, even Recessions

Business Hardships

Aug 2013

During difficult times, why do some firms grow and prosper while others decline and die out? I believe the answer lays in the ability to manage change. Some people see threats and change as what they have to give up. Others see them as opportunities. These “opportunists” see change as a time when things are stirred up causing an abundance of possibilities. These opportunists take proactive steps, push past the fear of the unknown, calculate the prudent risks and take action instead of bemoaning the pressures or trying to avoid them.

One important consideration in this opportunity-focused process is to “take off your blinders” and clearly define your desired end-results despite current conditions. With those refined goals clarified in your mind, imagine all possibilities that might lead to that outcome. What do your internal and external customers need from you in order to achieve this goal? Suspend disbelief and don’t limit your thinking.

A great example of this kind of courage and innovation can be seen in the work of Malcolm P. McLean of North Carolina during the depression of the 1930s. McLean, a truck driver with a vision, saw a need in the shipping industry and consequently invented containerized shipping boxes. Still used today, he created a technology that modernized the shipping industry. Before those big shipping containers were standard, it would take up to two weeks to unload a ship. With shipping containers, the time to unload was reduced to 24 hours! McLean focused on filling a need through innovation despite horrendous economic conditions.

Another important consideration is this: stop trying to solve problems. Yes, you read that correctly—don’t try to solve problems. Problem solving is reactionary. Moreover, problem solvers tend to search for problems. In this way, they tend to focus on what does not work, which leads to blame, finger-pointing and scapegoating. Look instead toward innovations and successes. Given a clearly defined long-term goal and an awareness of how best to succeed at each step of the way, work backward from the desired end-result. In this way you will frame each necessary step needed to achieve your goals by way of successes, not problems. Yes, this will require a paradigm shift and change to the status quo and, as you know, some people may not necessarily like that. But, change, whether good or bad, at some point will be inevitable. You might as well embrace it and use it to your advantage.

Excerpts taken from Alan Weiss PhD in 2004 about innovation and how a leader can help turn a challenge into a gift. These exercises take energy, time and dedication, but the riches gained from the work will greatly benefit leaders and organizations facing economic challenges:

1. Explore your unexpected past successes. What happened? Find out how and why that experience became a success. Then, refocus on what worked.

2. Explore your unexpected failures. If you have the guts and fortitude to look past the pain, the lessons that come from failures will be great gifts.

3. Analyze unexpected events in your professional life. As leaders it is your job to take the time to look at unexpected events in the world and in your industry and glean from them the nuggets that lay just under the surface.

4. Process through what you perceive as weakness. Find the weak link or missing link in your process, your skills or your organization.

5. Stay up with changes in industry and/or notice changes in market structure. Vacuum tubes were replaced by transistors and then by micro chips. Those companies who didn’t look at and invest in the new technology were left behind. CEO’s who kept their noses to the grindstone and just redoubled their efforts to improve on the vacuum tube were also left behind. Stay ahead of the curve. Embrace and learn to leverage the changes that are coming. “Familiar” or “tried and true” aren’t always the best indicators of success.

6. Stay alert of high-growth business areas. This one seems obvious, but most people jump on the bandwagon too late because they were working hard instead of working smart. Great business people are often 180 degrees off from what everyone else is doing. When most people were buying real estate a few years ago, the smart people were selling off their inventories. Now their coffers are full and these wise individuals are waiting to buy back many of those same properties for 40 and 60 cents on the dollar. Is that luck or just anticipating change and leveraging it?

7. Converge complementary technologies. Individual technologies may not represent opportunity by themselves, but when taken together they may represent substantial opportunity for those willing to look for it. Computers were cool toys for a select few until the right software came along to make them a mainstay of our world.

8. Be aware of demographic changes. This can mean people moving into an area or industry or out of an area or industry. This can refer to age, education, race, income distribution, buying habits, etc. For an example, think of the recent increase in the piercing or tattoo industries.

9. Give unbiased consideration to changes in perception. Changes in perception are not changes in the facts themselves but rather are changes in the way people choose to interpret the facts. Perception is reality.

10. Gather new knowledge. What trends and information are out there regarding your industry, specific business, departments and processes within your business? Look out to the world as well as inside your business for these answers.

Kelly Graves, CEO
The Corporate Therapist
Email: Kelly@ProfitWithIBS.com
Cell: 1.530.321.5309
Toll-Free: 1.800.704.3785
Office: 1.530.321.5309
Internal Business Solutions, Inc.™

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Posted by at 2:06 PM

08 17 2013

How to Overcome Business Hardship & Succeed

Business Hardships

Aug 2013

 

Overview

Henry Ford’s businesses failed and left him flat broke five times before he founded Ford Motor Company, R.H. Macy started seven businesses and failed at each one before  he found the right combination, Soichiro Honda was turned down as an engineer at Toyota, was jobless for quite a while then created a scooter company that went broke before he finally created Honda Motor Company, Harland Sanders and his famous Colonial Sanders Chicken recipe was rejected by over 1,009 restaurants and hundreds of bankers before he finally turned the corner and made his recipe for business cook.  Walt Disney was fired by a newspaper editor and started quite a few businesses that ended in bankruptcy before he created his world famous amusement parks. Yes, even Bill Gates has gone broke. Bill’s first company was called Traf-O-Data. Many now mega-successful business people have stumbled and hit the ground a few times before they figured out how to run effective and profitable organizations. Here are three traits of the successful business person who is faced with uncertain economic challenges.

The Step-by-Step Process

The first is persistence. From day one a human being must learn to be persistent to walk, ride a bike, read, do algebra and run a successful business and people usually don’t succeed the first time at any of these. In my experience, people simply don’t give themselves enough “cushion” of time and resources to make the inevitable small and large mistakes required to “figure it out.” The richest and most successful business man I know personally (all self-made and happens to be worth hundreds of millions of dollars) told me once. “yes, I’ve made some money but I’ve made tons of mistakes and lost millions in the process. The main thing is that I stuck with it.” I have close friends and colleagues who are struggling right now in these uncertain economic times and although some of them are getting a pretty severe beating, they know and I know that they will once again create and lead successful businesses. As my earlier examples illustrate, successful business people can struggle at different levels or be flat broke but the persistent ones can take a punch and keep moving toward their objective.

The second critical element is a strong identity. In other words, successful people have a strong sense of self–an unwavering trust in themselves. They are aware of their strengths and have learned to leverage these and conversely, they have weaknesses as well. In these areas, they have the strength to surround themselves with people who are better in these areas than they and rely on them to do that which they are not good at. It takes courage for a person who has been more successful than his or her peers to admit anything less than superiority. Get over yourself; admit it; embrace it and give your overworked ego a rest. Learn to delegate those mundane or overly difficult tasks and life will get easier. Persistence and self-awareness alone will not do it, however, you need a little something extra.

That something extra is knowing how to “Think.” Successful business people have learned to slow down or even stop what they are doing and “think.” The term “Think” was made famous by Tom Watson, the founder of IBM, who had plaques made for every executive’s desk. He knew the answers to IBM’s success lay in the minds of his people, he just needed to teach them to stop trying so hard, take their collective noses off the proverbial grind-stone and LEARN to “think.” Successful business people see the world as a place where opportunities exist—and they zero in on these and then take action. Learning to slow down, think, and take action is a learned process and when coupled with the first two suggestions one creates a mindset that makes success almost certain. What is that last piece to this “success puzzle that creates the tipping point?”

The last piece to this success puzzle is often overlooked but necessary: adding real value to the customer. If you remember only one piece to this puzzle remember this. If the customer isn’t directly touched or their situation significantly improved due to your product or service then it is of no value and should be dumped. end of story.  The customers opinion is the only one that counts. Successful business people are “value added.” In essence, they have learned to add something of value to the conversation, to make the product or service better, and to improve the customer’s situation.

Self-Review for Success

Now look in the mirror and ask yourself, what will be my contribution to the world? How will you improve yourself and those around you? As human beings, we are at our best when we are working to improve our situation or that of another. make a habit of consistently pushing yourself out of your comfort zone.

Remember that many successful business people have experienced similar thoughts and feelings as you, as they overcame the challenges that were set before them. Stand up, dust yourself off, look for opportunity and take the next step.

 

Kelly Graves, CEO
The Corporate Therapist
Email: Kelly@CorporateTherapist.com
Cell: 1.530.321.5309
Toll-Free: 1.800.704.3785
Office: 1.530.321.5309
Internal Business Solutions, Inc.™

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Kelly Graves, CEO
The Corporate Therapist
Email: Kelly@ProfitWithIBS.com
Cell: 1.530.321.5309
Toll-Free: 1.800.704.3785
Office: 1.530.321.5309
Internal Business Solutions, Inc.™

Add Comment

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Posted by at 1:10 PM