Category: Improvement

  • Profitable & Improved Staff Development

    August 2013 This is where you are, but… THIS is where you WANT to be… No buy-in and no follow through from participants once they return from a workshop or training. Trainings are ineffective or off-target and result in poor recall on Monday morning when trying to implement the new skills. People deeply understand and…

  • Organization Business Strategic Plan Implementation Skills Assessment

    August 2013 The Reality of Strategic Plan Execution should be clearly apparent. You must measure your teams understanding and ability to execute or you’re simply lying to yourself and others and wasting time and money under the illusion you’re doing strategic planning. Whether I call it a strategic plan for larger organizations or a plan…

  • How to Improve Employees’ Functionality by Improving Internal Customer Service

    August 2013 Moving our bodies from point A to point B requires the use of our two legs working together to achieve this simple task. If one or the other of the two legs does not fully support the body, or if one does not make a full and even stride, then the act can…

  • Workplace: Cars Boats and Setting Goals

    Cars and boats are wonderful for transporting people from point A to point B. However, both of these machines are technically worthless without a device to steer them in a precise direction. Humans are similar; we are beautiful creatures capable of many things and yet without a device to steer or guide us we can…